SHIPPING / RETURNS
SHIPPING
Delivery of orders are made within a maximum of 48 hours on weekdays, ie Monday to Friday, except holidays. For shipments Ceuta, Melilla and the Balearic delivery time is approximately 3 business days. For international shipments delivery time is 7 to 10 working days approximately.
Shipping costs nationwide are 9 €. Internationally shipping costs will be € 25.
In case there be any impact on the delivery date Pick & Roll will contact you to resolve the incident and proceed to confirm or cancel the order.
To make your purchase you may use one of these three forms of payment:
PAL-PAY: Payment that lets you pay by card or Paypal account. This method does not involve any additional cost. (Valid for Spain and abroad).
-Bank transfer / INCOME NOTE: By bank transfer or deposit into the account provided then you can pay your order (valid for Spain and abroad).
Bank: La Caixa
ACCOUNT NUMBER: 2100 0194 37 0200270136 (Income from Spain)
ES36 2100 0194 37 0200270136 (Income from Abroad)
CONCEPT: Name
- Cash: You can pay your order at the time the agency to deliver the goods.This method of payment we will, in addition to the 9 € shipping costs, 6% more than the value of your purchase. (Only valid for shipments to Spain).
An example:
You make a purchase of 50 €:
€ 9 postage
+
6% from 50 € = € 3 on Delivery Costs
Overall Article would pay 50 €, 9 € shipping and contrarrembolso costs € 3, a total of 62 €.
RETURNS
You can make back your order within 15 days from the date of delivery of your order. To carry out the return will have to meet several conditions:
Period of return-15 days.
-The product must be returned in the same condition it was sent, with tags and original packaging.
-If the return is made by a product defect or error sending our other products, the cost of return shipment are borne by Pick & Roll. Otherwise, when the return is for another reason, the customer will bear shipping costs.
-When making a return is the change made by another product. In the case at that time not interested in any article will be a credit balance to redeem at any time.
For any clarification or query that may arise when placing an order or a refund, please contact us at contact point